Shipping policy
We’re all about getting your gear to you quick and smooth. Here’s how we roll with shipping:
• Order Processing: Once you lock in your order, we hustle to get it ready within 1-2 business days. No slacking.
• Shipping Methods: We use trusted carriers to deliver your stuff. You’ll see the options and prices at checkout — pick what works for you.
• Delivery Times: Most orders land within 3-7 business days, depending on where you at and the shipping method you chose. Sometimes it’s faster, sometimes a little slower — life happens.
• Tracking: Once your order ships, we’ll send you a tracking number so you can keep tabs on your package’s journey.
• Shipping Costs: Shipping fees are calculated at checkout based on your location and the size/weight of your order. Sometimes we throw in free shipping deals — keep an eye out.
• International Shipping: We ship worldwide, but customs and import fees might apply. That’s on you to handle when your package hits your country.
• Lost or Damaged Packages: If your package gets lost or shows up busted, holler at us right away. We’ll work with the carrier to sort it out or get you a replacement.
• Address Accuracy: Double-check your shipping info before you submit your order. We ain’t responsible for delays or lost packages caused by wrong addresses.
Preorder Policy
What is a Preorder?
Items marked as “preorder” are made after your order is placed. This allows us to create limited pieces and avoid overproduction.
Production & Shipping Timeline
- Preorder items take 1–2 weeks to produce.
- Orders will ship once production is complete.
- You will receive tracking information via email once your order ships.
Delays
If your order is delayed beyond 2 weeks, please contact us at:
- Email: rbr.clothing@yahoo.com
- Instagram: @1rbr.clothing
We will provide an update on your order as soon as possible.
Payment
- Full payment is required at checkout.
- Orders will not begin production until payment is confirmed.
Order Changes & Cancellations
- Orders can be changed or canceled within 24 hours of purchase.
- After 24 hours, all preorder sales are final.
Refunds & Exchanges
- All preorder items are final sale.
- Refunds or replacements are only offered if:
- The item arrives damaged
- You receive the wrong item
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Shipping
- Orders will ship once all items are ready.
- If your order includes preorder items, everything will ship together